Cómo solucionar:cámara de seguridad CCTV sin imagen

Si su cámara de seguridad CCTV no muestra ninguna imagen , lea este artículo para obtener algunos consejos y sugerencias. Aquí hay una guía para solucionar problemas de CCTV sin problemas de imagen. La guía se usa para cámaras de seguridad cableadas que usan conectores BNC y cable coaxial. Se aplica a cámaras CCTV analógicas y cámaras de seguridad coaxiales HD (HD-TVI, HD-CVI, AHD). Nota:Los consejos que se muestran aquí no se aplican a las cámaras IP.

No hay solución de problemas de imagen de video

Aquí hay algunas preguntas iniciales que debe responder al solucionar problemas de una cámara de seguridad que no tiene imagen de video.

Prueba tu fuente de alimentación

Antes de pasar por la molestia y el gasto de comprar un monitor de prueba o un cable CCTV de repuesto, le recomendamos que verifique para asegurarse de que no tiene un problema de suministro de energía . La falta de imagen se debe principalmente a un problema de alimentación, la cámara ni siquiera se enciende.

Muchos sistemas de CCTV incluyen transformadores de alimentación de CC individuales para cada cámara (como el que se muestra en la imagen a continuación). Si no tiene un repuesto, puede encontrar fuentes de alimentación para cámaras de seguridad aquí.
Asegúrese de mirar su fuente de alimentación existente para confirmar si es 12 VCC o 24 VCA . La mayoría son de 12 V CC. Desconecte su fuente de alimentación existente del cable y conecte su repuesto. Conéctalo y prueba para ver si tu cámara ahora muestra video.

Comprobar los fusibles de la caja de alimentación

Si su sistema de cámaras de seguridad utiliza una caja de alimentación de CCTV , le recomendamos que revise los fusibles dentro de la caja. La siguiente imagen muestra el interior de dos cajas de alimentación de CCTV.

El de la izquierda usa fusibles tradicionales de un solo uso. El de la derecha utiliza "fusibles de restablecimiento automático" de PTC. Ambos tipos tienen un interruptor de encendido/apagado que controla la alimentación de toda la unidad.
Siga estos pasos para solucionar los problemas de su caja de alimentación.

1. Asegúrese de que el interruptor de alimentación esté encendido y que las luces LED de estado estén encendidas.
2. Si su caja de suministro de energía usa fusibles tradicionales, confirme que ninguno de los fusibles esté quemado. Si uno se quema, la luz LED debajo de ese fusible en particular se apagará. Debe reemplazar el fusible.
3. If your power supply box uses PTCs, instead of fuses, confirm that the LED lights are on for all channels. If they are not, you may have a short circuit somewhere. Disconnect each camera one at a time to see which one is causing the problem.
4. Confirm that the wire power connections are securely in place and have not become loose or disconnected.

Test the camera on a different DVR port

This is uncommon, but it is possible that one of the BNC video input ports on your DVR went bad. It is a simple thing to test, so you may as well give it a try before you spend time on the other troubleshooting steps. Since you’re already at this step, make sure the connection is not loose, on both sides:the camera side and the DVR side .
Disconnect the BNC video connector of the troubled surveillance camera from the back of your digital video recorder and plug it into one of the ports where a working camera is plugged in. Plug the BNC connector of the camera that is working into the port of the camera that is not working.

Does the working camera show video on the other BNC port? Does the troubled camera display video on the other port? If the troubled camera works and the camera that was working does not work, then you have a bad input port on your DVR.

Use a test cable and spare power supply

We recommend that you use a spare cable for testing. These pre-made Siamese CCTV camera cables are a great choice. They allow you to run both the video and power.

Using a test cable will be feasible only if your existing cable run is not longer than 165 feet – the max length that pre-made CCTV cables are made.
Here are the troubleshooting steps that we recommend if you are going to use a spare cable.

1. Before you go through the trouble of unwinding and running a spare cable from your camera to your DVR, we recommend that you check your existing power supply.
2. Confirm that your spare cable is long enough to reach from your camera to the DVR or monitor that it is connected to.
3. Disconnect only the BNC video cable from your camera and attach the spare cable.
4. Disconnect the other end of the video cable from your DVR or monitor and attach the spare cable. Test to see if there is video.
5. If there is still no video, use the power portion of the spare cable to run the power.
6. If still no video, switch out the power supply.
7. If there is still no video, you most likely have a bad camera.

Use a test monitor

If you have confirmed that your power supply is working properly and that the ports on your DVR are also working properly, the next step would be to determine if you have a bad power or video cable. Using a test monitor is one way to do this.
A CCTV test monitor is extremely helpful when troubleshooting camera video issues. One of the most common problems, when a camera is not displaying video, is a bad cable or BNC connection. Using a test monitor, you can temporarily eliminate the power and video cable that your camera is using.

Many CCTV testers, like the one above, have a 12V DC power output that can be used to supply power to your camera.

Here are the steps that I recommend if you are going to use a test monitor to troubleshoot.

1. Disconnect the video cable from your camera and use a short RG59 BNC jumper cable to connect the video output of the camera to the BNC input of the test monitor. If your camera is already mounted and connected to a power supply, I recommend that you first only connect the camera’s video to the input of the test monitor.
2. If you do not get a video signal, disconnect the power cable from your camera. If you have a test monitor that can supply power to your camera, connect the power output of the monitor to your camera.
3. If you do not get any video signal after switching the video cable, power cable, and power supply, you most likely have a bad camera. If you have a spare camera, connect it to the test monitor to make sure that it is working properly, then connect it to the existing cable and power supply of the camera you are replacing.

Note: if you are replacing your camera, make sure the replacement camera uses the same type of power supply before connecting it. If your previous camera used 24VAC and you connect a 12V DC camera to a 24VAC power source, it will burn the circuit board and ruin the camera.

Security camera DVR compatibility

If you recently purchased a new DVR or a new security camera, you should confirm that the video format(s) that they support are compatible. We find that many people have purchased a 720p or 1080p replacement camera for their 960H DVR.

This will not work. If you have an analog 960H DVR, you can only use a CCTV camera that supports analog 960H video.
Many of the latest DVRs and cameras are “hybrid” which means they support multiple surveillance video formats. The above image shows a 4-in-1 analog CCTV / HD dome camera . Notice the small joystick that is attached to the video cable.

The video output of the camera can be switched by holding the joystick up / down / left-right for 5 seconds. This particular camera supports AHD, HD-TVI, HD-CVI, and analog 960H (CVBS) video formats.

If you are using a 960H type DVR that only supports analog video (CVBS), you must use a hybrid camera in analog CVBS mode for it to work with your DVR. You will most likely need to consult the owner’s manual of your DVR to know what video format(s) it supports.

Replacement CCTV camera recommendation

If you need to buy a replacement CCTV camera, we highly recommend these 4-in-1 security cameras – especially if you are using an analog 960H or D1 format CCTV DVR. These hybrid cameras support analog CCTV format and multiple HD video surveillance formats (such as HD-TVI, HD-CVI, AHD).

They can be used in analog CCTV mode with your existing DVR and later switched to one of the HD video modes if you upgrade to an HD surveillance DVR.